Privacy Policy

The online store TactiPatch, company ID BE0798966234, based in Pervijze, Belgium, processes personal data provided by the customer in order to comply with and confirm the General Terms and Conditions, to process electronic orders and shipments, and for necessary communication during the legally required retention period.

General provisions

The data controller for personal data, in accordance with the GDPR (hereinafter the "Regulation"), is TactiPatch, company ID BE0798966234, located at Schoorbakkestraat 16, 8600 Pervijze, Belgium.

Contact details of the Data Controller:

E-mail: info@tactipatch.be

Personal data refers to any information relating to an identified or identifiable natural person.

Source of personal data

The Data Controller processes personal data obtained with the customer's consent and collected through the contract for purchase and execution of electronic orders placed in the TactiPatch online store.

The Data Controller processes only identification and contact data necessary for the execution of the purchase contract.

Personal data is processed for shipping and accounting purposes and for necessary communication between the contracting parties for the legally required duration. Personal data will not be made public or transferred to other countries.

Purpose of data processing

The Data Controller processes personal data for the following purposes:

• Registration on the website www.tactipatch.be in accordance with Chapter 4, Section 2 of the GDPR
• Execution of the electronic order placed by the customer (name, address, email, phone number)
• Compliance with laws and regulations arising from the contractual relationship between customer and Data Controller

Personal data is required for the execution of the purchase contract. The contract cannot be concluded without providing personal data.

Retention period of personal data

The Data Controller stores personal data for the period necessary to fulfill rights and obligations arising from the contractual relationship between the Data Controller and the customer, and for a period of 3 years after the end of the contractual relationship.

After this period, all personal data will be deleted.

Recipients and processors of personal data

Third parties processing customer data are subcontractors of the Data Controller. Their services are essential for the proper execution of the purchase and order processing contract between the Data Controller and the customer.

Subcontractors include:

• Bpost (shipping company)
• Payment processors (such as PayPal, Bancontact, Klarna)
• Google Analytics (website analytics)

Rights of the customer

In accordance with the Regulation, the customer has the right to:

• Access their personal data
• Rectification of personal data
• Erasure of personal data
• Object to the processing of personal data
• Data portability
• Withdraw consent for data processing, in writing or via email: info@tactipatch.be
• Lodge a complaint with the supervisory authority in case of suspected violation of the Regulation

Security of personal data

The Data Controller declares that all necessary technical and organizational measures have been taken to protect personal data.

Technical measures include securing data storage, including password-protected computer access, use of antivirus software, and regular maintenance of systems.

Final provisions

By placing an electronic order on www.tactipatch.be, the customer confirms being informed about all personal data protection conditions and fully accepts them.

The customer agrees to these terms by ticking the checkbox in the order form.

The Data Controller may update these rules at any time. The updated version will be published on the website.

These rules enter into force on 04/03/2025.